Sonar
Technical Account Manager (Technical Advisory)
Grow the usage of the Sonar solution within Accounts Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
Remote Customer Support & Success jobs in Europe.
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All Europe
222 jobs in Customer Support & Success
Latest firstSonar
Technical Account Manager (Technical Advisory)
Grow the usage of the Sonar solution within Accounts Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
zinier
Customer Success Consultant, UK
Own post-implementation customer journeys for a portfolio of accounts, driving adoption from go-live through sustained value delivery and measurable ROI achievement Lead Quarterly Business Reviews (QBRs) that demonstrate ROI, identify expansion opportunities, and strengthen…
runpod
Technical Support Engineer (L2)
Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom). Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality…
clickhouse
Technical Customer Support Engineer - EMEA
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training Assist with mentoring, training, and sharing your knowledge with…
clickhouse
Technical Customer Support Engineer, AI Infrastructure & Observability - EMEA
Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training. Assist with mentoring, training, and sharing your knowledge with…
GitBook
Technical Support Specialist
Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook.
Anima
Customer Support Operations
Create high-quality Linear tickets with full reproduction steps, logs, and customer impact details. Identify recurring customer pain points and work with product to address them.
… preference for candidates based in the UK timezone.
Dropbox
Product Support Representative
Deliver technical support for Dropbox product based issues via email and occasionally phone Drive projects that systematically improve customer experience in alignment with CX strategy
Supabase
Billing Support Specialist
Debug/Identify user-specific issues such as failed payments, unsettled invoices, payment extensions Identify where internal tooling might be developed or obtained to improve support efficiency.
Zuora
Technical Account Manager, Zephr
Lead regular customer office hours, technical reviews, design discussions, roadmap alignment sessions, and executive-friendly technical readouts. Maintain or guide the creation of architecture documentation, implementation notes, runbooks, and technical decision records.
bunny.net
CDN Support Engineer I
Help customers troubleshoot technical issues through Zendesk and Discord, providing clear explanations and effective solutions Investigate delivery and performance issues involving caching, HTTP behavior, SSL/TLS, DNS configuration, and origin connectivity
Your baseline shift will be Friday–Tuesday, 06:00–14:00 UTC+1.
bunny.net
Open Application: Technical Support Talent Pool
You’ll work with a high-trust, global team that values autonomy, continuous learning, and doing things the right way.
Creatio
Customer Success Manager (DE)
Help customers achieve their desired outcomes through product consulting, value realization, and high ROI. Grow customer's portfolio through zero churn and active cross and up-sales.
Creatio
Customer Success Manager (Eastern Europe, Central Asia)
Maintain and develop long-term relationships with strategic customers of the Corporate & SMB segment in Eastern Europe and Central Asia. Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
Creatio
Customer Success Manager - (US&Canada)
CET to ensure effective cross-regional collaboration.International travel may be required for this role.Responsibilities:Maintain and develop long-term relationships with
Pliant
Support Engineer *EU/ Germany remote* (m/f/d)
Own complex technical cases end-to-end: Take over technical tickets from 1st-Level Support, drive investigation, and deliver clear outcomes such as solution, workaround, or escalation to Engineering or Product teams. Coordinate cross-functionally: Align with Product &…
Spacelift
DevOps Customer Support Engineer (Remote Europe)
Support customers across multiple channels, primarily shared Slack channels, email/ticketing, with live calls and screen-shares for complex or urgent issues. Maintain and improve internal documentation and the knowledge base as you learn.
Eneba
Customer Support Team Lead,
Collaborate with the planning department on staffing and hiring procedures. Collaborate with managers from other departments to discuss issues and process improvements.
Xometry Europe
Manufacturing Customer Success Manager
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction Identify technical blockers and building process issues that could stall order fulfillment
Time Zone:
Wing Assistant
Customer Success Manager, AI Agents
Own a book of live accounts - Know every one — what's live, what's broken, who's quiet, who's unhappy, what's unresolved. Close upsells when a customer wants more than they're paying for.
Wing Assistant
Customer Success Manager, AI Agents
Own a book of live accounts - Know every one — what's live, what's broken, who's quiet, who's unhappy, what's unresolved. Close upsells when a customer wants more than they're paying for.
Veeam Software
Senior Technical Account Manager
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables Assist with assessment and design of solutions as well as post-installation issues
Veeam Software
Technical Account Manager
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables Assist with assessment and design of solutions as well as post-installation issues
Veeam Software
Technical Account Manager, Iberia
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables Assist with assessment and design of solutions as well as post-installation issues
voize
Technical Account Manager - Hospital (m/f/d)
Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup, infrastructure, clinical workflows, open topics, and key stakeholders Maintain a technical account plan for every customer, covering…
voize
Technical Account Manager - Senior Care (m/f/d)
Own the technical relationship with a portfolio of 12 to 15 care groups, building a deep understanding of their EHR setup, infrastructure, open topics, and key stakeholders Maintain a technical account plan for every customer, covering their integration landscape, planned…
voize
Technical Support Manager (m/f/d) L2
Own escalated cases from 1st-level support end-to-end: reproduce, isolate the fault across app, backend, customer network, and third-party systems and keep the customer clearly informed until it's solved Debug integrations with leading German care documentation systems…
Via
Customer Service Representative (German-speaking)
Ensure the smooth daily operation of our services by providing telephone, live chat, and email support. Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Triple Whale
Customer Success Manager, Growth, EMEA
Manage your onboarding and success pipelines in HubSpot, tracking health and milestone progress from kickoff through renewal. Collaborate with Sales on unresponsive customers and with Support on technical escalations, keeping onboarding velocity high across your entire book.
Tines
Customer Success Manager II - EMEA
Developing and driving a renewal plan and delivering a strategic message to analysts, management, and executive stakeholders on the value of Tines and next steps for the account Manage a book of business by evaluating data indicators and health of accounts to drive renewals…
Tines
Technical Support Engineer I
Troubleshoot customer inquiries, including but not limited to API integrations, systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows Building, troubleshooting, documenting, and modifying workflows on remote sessions…
Tiger Data
Database Support Engineer, EMEA
Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation Manage support cases from beginning to end.
Third-Party Job Posts
Customer Support Coach
Assist and support our existing customers (hotel properties) daily in the use of our software Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers
Remote · Belgium, Switzerland +2 countries
Belgium, Switzerland, Greece, Portugal, ZA
Tailscale
Customer Support Engineer (Tier 1)
Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Syndigo
Senior Customer Success Manager, Healthcare & Medical Devices
Own the end-to-end success of assigned strategic enterprise accounts following implementation Identify, develop, and nurture customer advocates within your book of business
Sophos
Customer Success Manager - Scale - German Speaking
Drive product adoption and customer outcomes through 1:1 and 1:many channels including video calls, email engagement, and webinars. Support a range of digital touch points, aiming to bring customers to value in all stages of the customer lifecycle.
SKELAR
Customer Support Specialist
As a Customer Support Specialist, you will: If you are excited about strategic challenges, enjoy working with business leaders, and want to help build a global business in the Wellbeing industry, we'd love to meet you.
SigNoz
Technical Account Executive
You own sales for India, APAC and Europe: from the first reply to a signed contract, a smooth migration and the first expansion. You run discovery and the demo yourself, answer the technical questions you can.
Seesaw
Digital Customer Success Manager
Manage a high-volume portfolio of customers through proactive email, phone, and virtual outreach. Partner with your Manager and cross-functional teams to deliver a strong customer experience.
RTB House
Technical Account Manager (rtb.com)
Conduct the technical operations for our clients; Support technical integration between rtb.com and client’s e-commerce platform;
RTB House
Technical Account Manager DACH
If you are looking for a place where you use your technical, analytical and problem-solving skills to drive client success, then RTB House might be the right fit for you. Launch advertising campaigns (including verifying tracking code implementation, supervising the creation…
RTB House
Technical Account Manager Nordics
If you are looking for a place where you use your technical, analytical and problem-solving skills to drive client success, then RTB House might be the right fit for you. Launch advertising campaigns (including verifying tracking code implementation, supervising the creation…
Sedna
Junior Customer Success Manager
Own the ongoing relationship with your assigned portfolio. Build familiarity with how each customer uses Sedna, what their workflows look like, and what matters to the key people you deal with.
Samsara
Enterprise Customer Success Manager
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. Conduct workshops with…
Samsara
Implementation Consultant
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. Lead solution workshops…
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